There is one story that had radiated through the witness list at the robo-debt royal commission, which profoundly altered the shape of that inquiry: the story of Rhys Cauzzo.

One woman, his mother, Jenny Miller, never gave up on finding the truth about what happened to her son.

Rhys Cauzzo was one of hundreds of thousands of Australians who received unlawful and false debt notices under robo-debt. The 28-year-old died by suicide in January of 2017, as debt collectors pursued him for $17,000 dollars.

After his death, his mother Jenny began to unravel just how many debt notices Rhys had received, and she decided to go public – speaking to The Saturday Paper about what happened to her son.